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How it works

Here's exactly what happens to your report.

Six real steps between a photo on your phone and an actual government response.

PLAYING ON LOOP

How your report gets to resolved.

Six steps. Every one of them something you can go check yourself.

STEP 1

Report it

A photo, a location, and a short description of what's wrong.

STEP 2

It gets checked

A real person confirms the photo, the location, and that it isn't a repeat.

STEP 3

It goes public

A real page anyone can see — no account needed to look.

STEP 4

People post about it

TikTok, Instagram, YouTube — wherever people already are.

STEP 5

A department responds

Whatever they do, or don't do, gets written down right there.

STEP 6

It gets resolved

The evidence and the response both stay up, for good.

Reporting here vs. reporting anywhere else.

A WhatsApp group or a Twitter thread can carry your voice for a day. This is built to carry it until something actually changes.

VS

WhatsApp groups, Twitter threads

  • Gone the moment the group scrolls past it
  • No record of what anyone actually promised
  • No way to check months later if it happened

Reporting it here

  • Stays up as a real page, permanently
  • Whatever the department says goes on record
  • You can check the exact status any day you want

What makes a report count.

Six things that decide whether a report gets confirmed fast or sits waiting.

Use a real photo of the problem, not a screenshot.

Turn on location so we know exactly where to look.

Say exactly what you want fixed.

Check it hasn't already been reported — yours might already be picking up steam.

Keep it to one problem per report, so it's easy to verify fast.

You don't have to give your name — the evidence is what gets checked, not who sent it.

Three ways in.

Whichever one fits, this is what you'd actually be doing.

Citizen

Report issues, join discussions, and follow any campaign — automatic the moment you sign up.

Content Creator

Turn a verified campaign into content on the platforms you already post to.

Moderator

Review community evidence, verify reports against ground truth, and keep civic campaigns accurate.

How reports get checked

What our team actually checks.

No submission goes public until someone can answer yes to all three.

Does the photo actually show the problem?

Is the location accurate?

Is this something we can actually act on — a real government department or service?

One report starts all of this.

How It Works — Sociocue