Legal
Privacy Policy
Sociocue is committed to protecting privacy, personal safety, freedom of expression and responsible civic participation. This Privacy Policy explains how Sociocue collects, uses, stores, shares and protects personal information when you use the Sociocue website, applications, dashboards, APIs, campaign tools, social-media integrations and related services. It also explains the choices and rights available to you.
Sociocue is designed around one principle: people should be able to participate in civic action without losing control of their personal information. We aim to collect only information that is reasonably necessary to operate the platform, protect its community, measure genuine impact and provide the services users request.
Sociocue is a civic technology platform designed to help people identify and report community issues, submit supporting evidence, discover verified issues and campaigns, participate in campaigns, contribute as a Luminar (Content Creator), publish campaign-related content on external social media platforms and submit links to those posts, measure campaign reach and engagement, track government-department responses, follow progress from issue reporting through resolution, and understand measurable civic impact.
Sociocue is currently an early-stage, unincorporated civic technology project operated by its founding team. A formal legal entity has not yet been established. Until it is, references in this Privacy Policy to "Sociocue", "we", "us" or "our" refer to the operators and founding team responsible for the platform, who are responsible for the personal information processed through the Services, subject to applicable law.
Website: sociocue.com Current operating jurisdiction: Pakistan Privacy contact: privacy@sociocue.com Legal contact: legal@sociocue.com Security contact: security@sociocue.com Support: support@sociocue.com
If Sociocue later establishes a company, foundation, partnership or another recognised legal entity, this Privacy Policy may be updated to identify that entity as the operator and, where applicable, the data controller responsible for the Services.
This Privacy Policy applies to personal information processed through sociocue.com, user accounts, Luminar accounts and dashboards, moderator and administrator systems, campaign pages, issue-reporting tools, campaign kits, public profiles, volunteer and skills features, geographic and transparency tools, social-media integrations, API integrations, email and notification systems, support channels, and any Sociocue mobile application, if and when one is introduced.
This Privacy Policy does not govern websites, applications or platforms operated independently by third parties. For example, TikTok, Instagram, Facebook, YouTube, Google and X process information under their own privacy policies when you use their platforms.
Current and future features. Sociocue is an early-stage platform and some features described in this Privacy Policy may be introduced gradually rather than being available at all times. Where this Privacy Policy refers to a feature that has not yet been launched, Sociocue will not collect or use personal information through that feature until the functionality is actually enabled. If a future feature materially changes the categories of personal information we collect, the purposes for which we use it, the parties with whom we share it, or the rights available to users, we will update this Privacy Policy before or when that processing begins, as required by applicable law.
- Data minimisation — we collect only information that is reasonably necessary for a legitimate purpose.
- Purpose limitation — we do not use information for unrelated purposes without providing appropriate notice and, where required, obtaining consent.
- Transparency — we explain what information is collected and how it is used.
- User control — where reasonably possible, users can access, correct, download, disconnect or delete their information.
- Privacy by design — privacy and safety considerations are incorporated into product development.
- Security — personal information is protected using reasonable technical, organisational and administrative safeguards.
- Human oversight — AI may assist moderation and analysis, but important decisions affecting users are not made solely by artificial intelligence.
- No surveillance — Sociocue is not designed as a surveillance platform.
- No political profiling — we do not create behavioural profiles intended to infer or target people based on political ideology or affiliation.
- No sale of personal information — Sociocue does not sell personal information to data brokers or advertisers.
4.1 Account Information
When you create an account, we may collect your full name, handle (your public username), email address, telephone number, password (stored encrypted/hashed, never in plain text), profile photograph, city, province, country, biography, and account preferences.
Your real name, phone number and email address are never shown to the public or to other users under any circumstances — only your chosen handle is ever public. These fields are isolated in the database behind access rules that no public-facing code path can read, regardless of your role or anyone else's.
Every account holds exactly one platform role: Citizen (the default), Content Creator ("Luminar"), Moderator, or Admin. Your role personalises the Sociocue experience — it does not determine or reflect your political beliefs or opinions.
4.2 Issue Reports
When you report an issue, we may collect the issue title, description, category, date and time, approximate or precise location, photographs, videos, documents, links, witness information, supporting evidence, the relevant government department, estimated number of people affected, urgency, comments, and follow-up information.
We also record the submission timestamp, moderation status, verification status, moderator notes, duplicate-report indicators, related campaigns, and changes made to the report.
4.3 Anonymous Reporting
Sociocue allows an issue to be submitted anonymously. Choosing to appear anonymously to the public does not mean Sociocue collects no information about you — we still retain limited information about the reporter internally, where necessary for account security, abuse prevention, evidence verification, communication, legal compliance, or protecting the integrity of the reporting system.
Where a report is publicly anonymous, Sociocue will not intentionally disclose the reporter's identity publicly unless the reporter gives explicit permission, disclosure is legally required, disclosure is necessary to address an imminent threat to life or safety, or another lawful basis applies. Every time a moderator looks up who submitted an anonymous report, that access is itself logged — access to an anonymous reporter's identity is restricted to personnel who genuinely require it, and that restriction is enforced by the database itself, not only by policy.
4.4 Location Information
Some Sociocue features depend on location. We may collect an approximate location derived from the city you enter, your IP address, or other approximate geographic information; and, where you choose to use a "use my precise location" feature, your device's precise coordinates.
We only collect precise location where the relevant feature has been implemented, where it's reasonably necessary for that feature, and where any required device permission has been obtained. You can normally disable location permissions in your device or browser settings. Precise location is not automatically made public — for sensitive reports, Sociocue deliberately reduces geographic precision before publication.
4.5 Evidence and Supporting Material
Users may submit photographs, videos, recordings, PDFs, reports, screenshots, government documents, news links, correspondence, location evidence, and other supporting materials.
Evidence may contain information relating to people other than the person submitting it. Users should avoid uploading unnecessary personal or sensitive information about other people. Sociocue may redact, blur, restrict, remove or decline to publish information where disclosure could identify a vulnerable person, expose private contact information, endanger someone, disclose sensitive personal information unnecessarily, constitute harassment or doxxing, interfere with an investigation, violate applicable law, or create an unreasonable privacy risk.
4.6 How We Protect Evidence Metadata
Photos and videos carry hidden technical metadata — most notably, exact GPS coordinates of where they were taken, and details about the device used. This is one of the most sensitive things a reporter can accidentally expose, and Sociocue treats it accordingly:
- The version of your photo that anyone else can see never carries hidden location or device data. We remove it before the image is ever shown publicly — not as an optional step, but as a required part of publishing.
- The original file is kept separately and privately, never shown publicly, so we can still verify evidence if a report is disputed.
- Looking up a photo's exact location is a restricted, logged action, available only to authorised moderators handling that specific report, and never done routinely or by default.
4.7 Sensitive Personal Information
Due to the nature of civic reporting, users may voluntarily provide information that could reveal political opinions, religious beliefs, health information, ethnic origin, disability, trade-union affiliation, sexual orientation, alleged criminal conduct, victim status, safeguarding concerns, or biometric information contained in media.
Sociocue does not seek such information unless it is genuinely necessary for a permitted platform purpose, and applies additional safeguards where it is processed. Sociocue does not use sensitive information to build advertising profiles, determine creditworthiness or insurance or employment eligibility, target people based on political beliefs, identify protesters or activists for surveillance, infer protected characteristics for commercial purposes, or sell profiles about individuals.
4.8 Crime and Allegation-Related Information
Some reports may concern alleged crimes, corruption, harassment, fraud, abuse, negligence, or misconduct. An allegation is not proof of wrongdoing. Sociocue may place reports under review, request additional evidence, restrict publication, label information as unverified, provide a right of response, redact identities, remove unsupported allegations, or escalate reports for specialist review.
We do not use alleged criminal conduct to create commercial profiles about individuals. Processing of criminal-offence information is undertaken only where legally permitted and subject to appropriate safeguards.
4.9 Campaign and Luminar Information
When you participate in a campaign, we may collect your campaign membership, date joined, campaign role, activity, contributions, volunteer activity, creator submissions, comments, updates, saved and followed campaigns, and campaign achievements. Some of this may appear on your public Sociocue profile depending on your privacy settings.
For Luminars specifically, we may process public profile information, campaigns joined, content contributions, submitted social-media links, engagement statistics, which platform was used, campaign impact, achievements, badges, skills, contribution history, an impact score, verification status, and public portfolio information — used to calculate metrics like campaign reach, engagement, total views, shares, and comments. These metrics are intended to measure contribution, not personal worth.
4.10 Social Media Post Links and API Integrations
Luminars may publish campaign content on third-party services such as TikTok, Instagram, Facebook, YouTube, X, and other supported platforms, then submit the URL of that post to Sociocue. We may process the URL, post ID, platform, public username, account identifier, profile picture, thumbnail, caption, publication date, and available engagement statistics (views, likes, comments, shares). Where possible, we obtain this information through authorised platform APIs or information already publicly available.
Where implemented and approved by the relevant provider, Sociocue may integrate with third-party social media platforms for account connection, identity verification, creator attribution, post verification, engagement measurement, content publishing, post retrieval, analytics, and campaign-impact measurement. The exact information we receive depends on the provider, the permissions approved for Sociocue, the permissions you personally grant, your account type and privacy settings, and what the provider supports.
We request only the permissions a feature actually needs — never a broader scope merely because a provider makes it technically available — and we will update this disclosure if materially different permissions or uses are introduced.
4.11 OAuth and Social Account Credentials
Where social accounts are connected through OAuth, Sociocue never asks for or stores your social-platform password. Instead, the platform provides Sociocue with an access token, refresh token, account ID, granted scopes, and token expiry information. These tokens are stored encrypted and treated as sensitive credentials — they are never displayed, never exposed to a browser, and never accessible outside the systems that need them to operate the connection.
You may disconnect a connected platform, where an in-product control is available, or by revoking Sociocue's permissions directly through the relevant social platform. See our Social Platform Data Deletion Instructions for the exact steps for each supported platform.
4.12 TikTok Data
If you connect TikTok, Sociocue may receive information permitted by the TikTok scopes you authorise — TikTok account identifier, basic profile information, profile image, authorised video information, post metadata, and permitted engagement statistics. TikTok permissions are requested on a scope-by-scope basis; authorising one scope does not automatically authorise every TikTok permission. Sociocue uses TikTok data only for purposes disclosed when the connection is made and in accordance with applicable TikTok developer rules.
4.13 Google and YouTube Data
Sociocue uses Google Sign-In to let you create an account or sign in with your Google account, and may separately use YouTube API Services for creators who connect a YouTube channel. Depending on the permissions you grant, Sociocue may access your Google account identifier, basic profile information (name, email, profile photo), and — for connected YouTube channels — channel identifier, channel name, video metadata, and authorised analytics.
Sociocue's use of information received through Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements: we use Google user data only to provide and improve the Sociocue features you've asked for, never to serve you ads, and never to sell it, and we do not allow humans to read it except in the narrow circumstances that policy permits (such as with your consent, for security purposes, or to comply with the law). If you use YouTube-connected functionality, you should also review the YouTube Terms of Service and Google Privacy Policy. You may revoke Google or YouTube access at any time through your Google Account's security and permissions settings; after revocation, Sociocue stops further authorised collection and deletes or de-identifies the relevant API information in line with Google's requirements and our own retention obligations.
4.14 Meta, Facebook and Instagram Data
If Sociocue connects to Meta services, including Facebook or Instagram, we may receive information authorised through Meta's APIs — account ID, page or professional account ID, username, basic account information, public profile information, submitted post information, media identifiers, post metrics, and authorised engagement statistics.
Users may disconnect their Meta account and request deletion of information obtained through the integration at any time — see our Social Platform Data Deletion Instructions, which Sociocue maintains as required by Meta's Platform Terms.
4.15 X Data
Where Sociocue integrates with X, we may process authorised or publicly available information such as X user ID, username, display name, profile information, Post ID and URL, public Post content, timestamps, and permitted engagement information.
Sociocue does not use X data to conduct surveillance, monitor protests or political organising for intelligence purposes, infer sensitive characteristics about individuals, profile individuals by political affiliation, build law-enforcement intelligence dossiers, or circumvent protected or blocked account settings. If Sociocue ever allows an action to be performed on your X account, such as publishing a Post, we will request appropriate authorisation and show you what action will be taken.
4.16 Information From Other People and Public Sources
Sociocue may receive personal information from other Sociocue users, Luminars, campaign organisers, moderators, NGOs, public authorities, public government records, public websites, authorised social-media APIs, publicly accessible social posts, and public news sources — used only where we have a legitimate reason and legal basis to do so. If information about you appears on Sociocue even though you don't have an account, you may contact us regarding that information.
4.17 Technical Information
When you use Sociocue, we may automatically collect your IP address, browser type, device type, operating system, language, referring website, pages viewed, session duration, interaction events, login activity, timestamps, approximate location, crash reports, diagnostic information, security events, authentication events, and cookie or similar identifiers — used primarily for delivering the service, security, fraud prevention, analytics, reliability, debugging, and product improvement.
4.18 Communications
If you contact Sociocue, we may retain emails, support requests, messages, feedback, complaints, moderation appeals, and verification correspondence, used to respond to your request and improve the service.
We use information to provide Sociocue (account creation, login, platform functionality); process issue reports (verification, moderation, campaign creation); verify evidence; operate campaigns; support Luminars; measure impact; communicate with users; personalise the platform; maintain trust and safety (detecting spam, fraud, manipulation, harassment, duplicate reporting and misuse); moderate content; improve Sociocue (analytics, testing, research); protect legal rights; and meet legal obligations where required.
Where laws such as the GDPR or UK GDPR apply, Sociocue relies on one or more recognised legal bases:
- Contract — processing necessary to provide services you request, such as maintaining your account, joining campaigns, submitting content, or operating dashboards.
- Consent — used where you make a genuine choice, such as sharing precise location, connecting a social-media account, or receiving certain marketing communications. You may withdraw consent at any time; withdrawal does not make earlier lawful processing unlawful.
- Legitimate interests — for purposes such as preventing abuse, improving Sociocue, keeping the platform secure, measuring effectiveness, maintaining records, and protecting users. We weigh the impact on your privacy before relying on this basis.
- Legal obligation — where processing is required by law.
- Vital interests — in exceptional situations involving an immediate threat to life or serious physical safety.
Sociocue uses AI, provided by a reputable third-party AI service provider, to assist with categorising issues, summarising reports, identifying possible duplicates, detecting spam, suggesting campaign descriptions, analysing campaign performance, recommending campaigns, and assisting moderators.
Sociocue never sends photos, videos, or metadata extracted from them (including GPS location) to any AI model. AI only ever processes text you've already made available to the platform — report descriptions, comments, and similar written content.
AI-generated outputs may be inaccurate and do not replace human judgment. Verifying a serious allegation, approving a campaign, taking significant moderation action, and resolving a disputed report all involve human review — Sociocue does not make decisions with legal or similarly significant effects on individuals solely through automated processing.
We do not permit third-party general-purpose AI providers to train their public models on non-public Sociocue personal information. We may use de-identified or aggregated information to improve Sociocue's own systems.
Sociocue contains public-facing features. Information you intentionally make public may include your handle, profile picture, biography, public impact portfolio, badges, campaign participation and contributions, comments, public issue reports, creator submissions, and public campaign content.
Public information may be viewed without an account, shared by other users, indexed by search engines, archived by third-party services, screenshotted, quoted, or redistributed outside Sociocue. You should not publish information you want to remain confidential.
We share information with the following categories of recipients:
- Service providers — companies that help us run Sociocue, such as cloud hosting and data storage, content delivery, transactional email, mapping, and AI-assisted features. We choose providers that meet our security expectations, and they are only ever permitted to use your information to perform the specific service we've asked for — never for their own purposes.
- Social media platforms — when you connect or interact with them.
- Moderators — only where access is reasonably necessary to review issues or evidence, and every such access is logged.
- Campaign participants — where information is intentionally shared within campaign functionality.
- Government departments — where information is intentionally submitted to one, lawfully requested, or disclosure is otherwise legally justified.
- Professional advisers — legal, accounting, compliance and security advisers.
- Corporate transactions — if Sociocue undergoes a merger, acquisition, restructuring, financing or transfer of assets, subject to the successor continuing to protect the information consistently with applicable law.
A list of our current service providers is available on request — contact privacy@sociocue.com.
A major purpose of Sociocue is helping communities make genuine problems visible to appropriate authorities. Sociocue does not automatically give a government department the private identity of every person reporting an issue. Information may be shared with a department where you ask us to send it, the campaign structure clearly provides for such sharing, the information is already public, you consent, law requires disclosure, lawful legal process requires disclosure, or disclosure is necessary to address an imminent threat to life or serious safety.
Where feasible, private reporter information is separated from the public issue itself.
Sociocue may receive legal requests for user information. Where appropriate, we will seek to verify the authority making the request, determine whether it has a lawful basis, evaluate its scope, disclose only information legally required, challenge requests we reasonably believe are invalid or excessively broad where legally possible, and notify the affected user where permitted and appropriate.
Nothing in this section prevents Sociocue from responding to a genuine emergency involving imminent danger to life or serious physical injury.
Sociocue does not sell personal information to advertisers, data brokers, political organisations, credit agencies, insurers, or information resellers — including social-platform API data. If our practices materially change, we will update this Privacy Policy and provide legally required choices before beginning such processing.
Sociocue does not currently use connected social-media API data for behavioural advertising, cross-site advertising profiles, retargeting, or personalised political advertising, and does not sell such data to advertising networks. If advertising functionality is introduced in the future, this Privacy Policy and relevant consent controls will be updated before such processing begins.
Sociocue may use cookies, pixels, local storage and similar technologies:
- Essential — necessary for login, security, authentication, preferences, load balancing, fraud prevention, and core functionality.
- Functional — used to remember optional preferences.
- Analytics — used to understand how Sociocue is used and improve the platform.
- Third-party content — social-media embeds or external services may place their own technologies where enabled.
Where applicable law requires consent for non-essential technologies, Sociocue will seek consent before enabling them. Until such technologies are introduced, Sociocue will not represent that a cookie-preference centre exists if one has not yet been implemented.
Where legally required and technically applicable, Sociocue will seek to recognise valid browser-based privacy preference signals such as Global Privacy Control.
Sociocue sends service messages — security alerts, account notices, verification requests, moderation decisions, campaign updates, and other information necessary to operate the service — and may separately send promotional communications (news, product updates, campaigns, events) where allowed. You may unsubscribe from promotional communications at any time; doing so does not stop essential service communications.
Sociocue is intended to be capable of operating internationally. Personal information may therefore be processed in countries other than the one where you live. Where applicable data protection law restricts international transfers, Sociocue will use an appropriate transfer mechanism, which may include adequacy decisions, Standard Contractual Clauses, the UK International Data Transfer Agreement or Addendum, or another legally recognised mechanism.
We retain personal information only for as long as reasonably necessary for the purpose it was collected, legal requirements, security, dispute resolution and platform integrity. Our target retention framework is:
| Category | Retention |
|---|---|
| Active account information | For as long as the account remains active; normally removed or de-identified within 30 days of deletion |
| Backups | Up to 90 days in encrypted backups before rotation removes them |
| OAuth and social-platform tokens | Until disconnected, expired, revoked, or no longer required |
| Issue reports | While under review or active; historical verified campaign records may be retained for transparency with unnecessary personal identifiers removed after resolution |
| Sensitive evidence | Only while reasonably necessary for verification, resolution, safeguarding or legal purposes |
| Moderation and trust-and-safety records | Normally up to 3 years, depending on risk and legal requirements |
| Security logs | Normally up to 12 months, unless an investigation requires longer |
| Analytics data | Normally up to 13 months, unless aggregated or de-identified |
| Privacy consent records | Normally up to 5 years, or as required to demonstrate compliance |
| Support requests | Normally up to 2 years after resolution |
| Legal disputes | For the applicable limitation period |
Retention periods may be shortened where a social-platform provider requires faster deletion.
Sociocue follows additional provider-specific deletion requirements where they apply: disconnecting a social account stops future authorised collection; OAuth credentials are revoked or deleted; API data is deleted or refreshed according to the relevant provider's rules; provider deletion events are honoured where technically supported; and user requests for deletion of connected-platform data are processed promptly. Where provider rules require deletion sooner than Sociocue's general retention schedule, the shorter period applies.
At the current stage of the platform, users may request deletion of their Sociocue account by contacting privacy@sociocue.com. Where Sociocue later introduces a self-service account deletion control, users will also be able to submit a deletion request directly through account settings.
Before processing a deletion request, Sociocue may take reasonable steps to verify the identity of the requester. After verification, we begin the deletion process. Some information may be retained where necessary for legal obligations, fraud prevention, security, disputes, safeguarding, enforcement, exercising legal rights, or protecting other users. Where possible, historical civic-impact information is de-identified rather than connected to the deleted user.
You may request deletion of information obtained through a connected social-media account by revoking Sociocue's access through the settings of the relevant social-media platform, and/or contacting privacy@sociocue.com. See our Social Platform Data Deletion Instructions for platform-by-platform steps.
Sociocue uses reasonable administrative, organisational and technical safeguards appropriate to the systems and personal information being processed, including encryption in transit and at rest, secure password hashing, optional two-factor authentication, role-based access controls, least-privilege access, protected OAuth credentials stored with a separately managed encryption key, security logging, rate limiting, secure backups, and vendor security review.
No online service can guarantee absolute security. Users should use strong, unique passwords and protect their devices.
Issue reporting may involve sensitive circumstances. Sociocue seeks to protect reporters through anonymous public display options, restricted and logged moderator access, location redaction, evidence redaction, removal of personal contact details, moderation before publication, safeguarding escalation, and controlled disclosure.
Users should never assume that publishing information online is risk-free. Where personal safety may be at risk, avoid publishing identifying information unnecessarily.
Sociocue is not intended for children under 13. For the initial public platform, Sociocue requires users to be 16 or older for independent account creation, unless local law permits younger users and appropriate parental or guardian consent mechanisms have been implemented. Users under 18 may be subject to additional protections, and certain features may be restricted for minors.
Sociocue does not knowingly sell or use children's information for behavioural advertising. If you believe a child has provided information contrary to this policy, contact privacy@sociocue.com.
Depending on where you live, you may have rights to access a copy of the personal information we hold about you; correct inaccurate information; delete personal information; restrict certain processing; object to processing based on legitimate interests; receive eligible information in a portable format; withdraw consent; opt out of certain processing where local law provides that right; request limits on the use of sensitive information; appeal certain privacy decisions where local law provides this right; and request appropriate human review of decisions made solely through automated processing.
Requests may be submitted to privacy@sociocue.com. We may need to verify your identity before fulfilling a request. We aim to respond within 30 days, or the period required under applicable law. You will not be discriminated against for exercising legitimate privacy rights.
Deleting your Sociocue account does not necessarily remove information independently published on third-party social networks, screenshots made by other people, information lawfully published by news organisations, official public records, or data held independently by third parties. You must contact those third parties regarding information they control.
Where GDPR or UK GDPR applies, users may have rights relating to access, rectification, erasure, restriction, portability, objection, consent withdrawal, and automated decision-making, and may complain to the data protection supervisory authority responsible for their country or region. Where required, Sociocue will appoint an EEA or UK representative and/or Data Protection Officer.
Where the California Consumer Privacy Act, as amended, applies, California residents may have rights to know what personal information is collected, access specific information, know categories of sources and purposes of use and recipients, request deletion or correction, opt out of sale or sharing, and limit certain uses of sensitive personal information, without unlawful discrimination for exercising these rights.
Sociocue does not currently sell personal information or share it for cross-context behavioural advertising as those terms are defined under California law.
Sociocue is designed to operate in accordance with applicable Pakistani laws governing electronic services, cyber safety, privacy, communications and platform operation, and voluntarily adopts privacy principles aligned with widely recognised international data-protection standards where reasonably practicable. Where future Pakistani data-protection legislation introduces additional obligations or rights, this Privacy Policy and our internal practices will be updated accordingly.
Some browsers provide "Do Not Track" signals. There is not yet a universally accepted technical standard governing every such signal. Where legally required, Sociocue will respond to recognised privacy preference mechanisms.
Sociocue may contain links to, or embed content from, social networks, government websites, news organisations, NGOs, partner organisations, and other services. Sociocue does not control the privacy practices of independent third parties, which may independently collect information such as IP address, cookies, and device information through their embeds. You should review their privacy policies before providing information, and where required by law, non-essential embeds will be activated only after appropriate consent.
Sociocue may publish aggregated statistics such as the number of active campaigns, issue categories, geographic trends, campaign reach, creator participation, government-response rates, and resolution statistics. Where used for research or open-data initiatives, we use aggregated or de-identified information wherever reasonably possible, and do not intend to publish private user datasets.
Campaigns may reference government departments, public authorities, organisations, or officials acting in their public capacity. Sociocue may process publicly available professional information where necessary for transparent campaign tracking — this does not permit harassment, doxxing, or publication of unnecessary private information about those individuals.
Moderator and administrator activity is logged for security, accountability, quality assurance, investigations, abuse prevention, and auditability — including reviews performed, decisions, edits, access events, escalation activity, timestamps, and moderation notes. Access to sensitive information is based on role and need.
If Sociocue becomes aware of a personal-data breach, we will investigate, attempt to contain the incident, assess risk, preserve relevant evidence, take corrective measures, and notify regulators and affected individuals where required by applicable law.
If Sociocue undergoes acquisition, merger, investment, restructuring, asset sale, insolvency, or a similar corporate transaction, personal information may form part of the transaction. Any recipient remains subject to applicable privacy obligations, and affected users will be notified where legally required.
Sociocue will update this Privacy Policy when necessary. Material changes may be communicated through website notice, in-product notice, email, or another reasonable mechanism. Where a change requires new consent, we will request that consent before beginning the new processing. The latest effective date will appear at the top of the policy.
Questions, concerns and privacy requests can be sent to:
Sociocue Privacy Team Website: sociocue.com Privacy: privacy@sociocue.com Legal: legal@sociocue.com Security: security@sociocue.com Support: support@sociocue.com
Current platform status: Sociocue is an early-stage, unincorporated civic technology project operated by its founding team. Current operating jurisdiction: Pakistan
If you believe Sociocue has not handled your personal information appropriately, please contact us first so that we can investigate. You may also have the right to complain to a data protection, privacy or other competent regulatory authority in your jurisdiction.
Sociocue exists to help people make important issues visible and create constructive change. That mission depends on trust. We build Sociocue so that people can report without unnecessary exposure, participate without being profiled, connect social accounts without surrendering control, contribute without having their information sold, understand how their information is being used, delete or disconnect information when appropriate, and see technology used to empower communities rather than surveil them.
Privacy, transparency and user control are intended to remain fundamental principles of Sociocue as the platform grows.